Thanh Hoa introduces AI kiosk to streamline public administrative procedures
Thanh Hoa, July 3 -- The People's Committee of Dong Tien commune in Thanh Hoa on July 2 launched a comprehensive AI-powered kiosk system for public administrative services, becoming the first locality in the central province to deploy the technology in serving residents. Unlike conventional smart kiosks currently being piloted in several localities, the new system integrates artificial intelligence (AI) and is capable of supporting users through nearly the entire administrative process. While traditional electronic kiosks mainly provide information lookup or queue-number services, the new AI kiosk incorporates technologies such as AI, a conversational virtual assistant, voice recognition, natural language processing (NLP), optical charact...
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