Hanoi, June 25 -- Digital transformation, administrative reform and innovative governance practices are playing an increasingly important role in helping Vietnam's two-tier local government model operate effectively, as grassroots administrations face growing workloads and responsibilities. Meeting growing demands Nearly a year after the rollout of the two-tier local government model, the restructuring of the administrative system has delivered notable changes in public governance, encouraging a shift from traditional administration towards a service-oriented and development-focused approach at the grassroots level. The removal of intermediary administrative layers has streamlined procedures and brought decision-making closer to citizens,...