Ho Chi Minh City, March 8 -- The rollout of the two-tier local administration model in Ho Chi Minh City, a megacity of more than 14 million people, has placed new requirements on civil servants, demanding them to be multi-skilled, capable of handling multiple tasks and proficient in digital technologies to meet the needs of modern urban governance, said insiders.

Since the model was introduced, the city has moved quickly to restructure and streamline its organisational system. However, after more than seven months of implementation, an imbalance has emerged at the commune level, with civil servants facing a situation described as being "both surplus and short-handed".

According to Pham Thi Thanh Hien, Director of the municipal Departmen...