Lawmakers hear report on citizen reception, complaint handling in 2026
Hanoi, Nov. 11 -- The 16th National Assembly continued its second session in Hanoi on November 11 by hearing a report on citizen reception, petition handling, and oversight of the settlement of complaints and denunciations submitted to the legislature in 2026.
Le Thi Nga, Chairwoman of the NA Committee for Public Petitions and Supervision, said citizen arrivals at reception sites run by NA agencies and delegations fell by 1,514, with 1,392 cases and 199 large-group visits versus 2025; petitions dropped by 3,390.
NA bodies and delegations received 3,478 citizen visits covering complaints, denunciations, petitions and reflections on 3,081 cases, including 104 large-group visits. Through reception work, 586 documents were transferred to co...
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