Hanoi, Aug. 2 -- Starting August 1, individuals and organisations in Hanoi can enjoy 15 free utilities when accessing public administrative services.

The conveniences include high-speed Wi-Fi, photocopying and document printing services, file folders, paper clips, pens, and pre-prepared application forms and declarations (both digital and paper versions, where legally required).

Public administrative service users are also assisted in taking online procedures; installing applications and creating accounts for VNeID, or iHanoi; and creating personal digital signatures.

The municipal People's Committee requested the city's Public Administrative Service Centre to proactively allocate funding from the 2025 budget to ensure practical and ef...