US Patent Issued to Zoom Communications on Jan. 20 for "Intelligent prediction of next step sentences from a communication session" (California Inventors)

ALEXANDRIA, Va., Jan. 20 -- United States Patent no. 12,530,535, issued on Jan. 20, was assigned to Zoom Communications Inc. (San Jose, Calif.).

"Intelligent prediction of next step sentences from a communication session" was invented by Davide Giovanardi (Saratoga, Calif.) and Stephen Muchovej (Bishop, Calif.).

According to the abstract* released by the U.S. Patent & Trademark Office: "Methods and systems provide for extracting next step sentences from a communication session. In one embodiment, the system defines a set of annotation guidelines for labeling training data; receives a set of labeled training data including sentences from a transcript of a communication session, a subset of the sentences being associated with a positive lab...