US Patent Issued to West Technology Group on July 14 for "Medical preference based interactive voice response communication configuration" (Nebraska, Colorado, Massachusetts, Florida, Utah Inventors)

ALEXANDRIA, Va., July 14 -- United States Patent no. 12,684,067, issued on July 14, was assigned to West Technology Group LLC (Omaha, Neb.).

"Medical preference based interactive voice response communication configuration" was invented by Michelle Winston (Omaha, Neb.), Nancy Bergantzel (Castle Rock, Colo.), Graeme Dean (Live Oak, Fla.), Charles McGavren (Omaha, Neb.), Jim Milroy (Omaha, Neb.), Matt Panaccione (Pepperell, Mass.) and Prabha Sundaram (Salt Lake City).

According to the abstract* released by the U.S. Patent & Trademark Office: "Automated patient care may include a patient accessing and registering to receive ongoing care from automated services. Third parties may also be notified regarding a patient's ongoing care services. O...