US Patent Issued to Wells Fargo Bank on March 31 for "Enhanced chatbot responses through machine learning" (Illinois Inventor)

ALEXANDRIA, Va., March 31 -- United States Patent no. 12,592,899, issued on March 31, was assigned to Wells Fargo Bank N.A. (San Francisco).

"Enhanced chatbot responses through machine learning" was invented by Ravikant Kalluri (Chicago).

According to the abstract* released by the U.S. Patent & Trademark Office: "Disclosed are example machine-learning approaches for determining maturity metrics of chatbot users. One or more datasets with words used during past conversations between a chatbot and a set of users with known maturity metrics are generated. A machine learning model is trained by applying machine learning to the one or more datasets such that the machine learning model is trained to output maturity metrics based on words receiv...