US Patent Issued to Voxology Integrations on Aug. 4 for "Real-time call quality monitoring and mitigation via webhooks" (California Inventors)

ALEXANDRIA, Va., Aug. 5 -- United States Patent no. 12,701,183, issued on Aug. 4, was assigned to Voxology Integrations Inc. (Newport Beach, Calif.).

"Real-time call quality monitoring and mitigation via webhooks" was invented by Justin Newman (Newport Beach, Calif.) and Sam Melvin (Newport Beach, Calif.).

According to the abstract* released by the U.S. Patent & Trademark Office: "Techniques for real-time call quality monitoring and mitigation via webhooks are provided. In some aspects, a quality monitoring and mitigation system includes a processor configured to obtain call quality data for a call between a first telephone and a second telephone and analyze the call quality data to detect one or more call quality indicators. The processo...