ALEXANDRIA, Va., Nov. 3 -- United States Patent no. 12,783,528, issued on Nov. 3, was assigned to Verizon Patent and Licensing Inc. (Basking Ridge, N.J.).
"Systems and methods for grounded generation in network troubleshooting AI bots" was invented by Gopalakrishnan Sankaranarayanan (Tamil Nadu, India) and Satish Babu Seela (Farmers Branch, Texas).
According to the abstract* released by the U.S. Patent & Trademark Office: "Systems and methods improve accuracy for retrieving relevant content from a domain knowledgebase. A network device obtains, in response to a query, an initial population of retrieval strategies for retrieving relevant content from the domain knowledgebase. The network device retrieves first documents from the domain kno...