US Patent Issued to United Services Automobile Association on July 7 for "Social client relationship management and person-based listening" (Texas Inventors)

ALEXANDRIA, Va., July 7 -- United States Patent no. 12,675,757, issued on July 7, was assigned to United Services Automobile Association (San Antonio).

"Social client relationship management and person-based listening" was invented by Leonard S. Funari (San Antonio) and William Gerth (Boerne, Texas).

According to the abstract* released by the U.S. Patent & Trademark Office: "Systems and methods provide social media management capable of identifying parties on social media networks and providing social media and business records related to those parties."

The patent was filed on March 27, 2023, under Application No. 18/190,766.

*For further information, including images, charts and tables, please visit: http://patft.uspto.gov/netacgi/nph...