ALEXANDRIA, Va., Sept. 8 -- United States Patent no. 12,731,178, issued on Sept. 8, was assigned to United Services Automobile Association (USAA) (San Antonio).
"Systems and methods for providing product and service quotes to customers" was invented by Guy R. Langley (San Antonio).
According to the abstract* released by the U.S. Patent & Trademark Office: "A computer-implemented method and system for streamlining interactions between a customer and a customer service representative of a company. An interaction is commenced between the customer and the customer service representative during which historical data is accessed related to the customer stored in a company controlled computer system responsive to the interaction. The historical ...