ALEXANDRIA, Va., Sept. 8 -- United States Patent no. 12,730,552, issued on Sept. 8, was assigned to United Services Automobile Association (USAA) (San Antonio).

"Computer desktop flexible layouts" was invented by David W. Roberts (Helotes, Texas), Aaron Quade (San Antonio) and Steven D. Sternitzke (San Antonio).

According to the abstract* released by the U.S. Patent & Trademark Office: "A method for enhancing interaction between a customer and a customer service representative of a company is provided. A graphical user interface (GUI) of a windows control tool is displayed. A type of an interaction between the customer and the customer service representative at a computer operated by the company is determined. One or more applications ass...