ALEXANDRIA, Va., July 7 -- United States Patent no. 12,675,208, issued on July 7, was assigned to United Services Automobile Association (USAA).

"Integrated smart graphical user interface for customer management systems" was invented by William Daniel Farmer (Carrollton, Texas), Andre Rene Buentello (San Antonio), Jose L. Romero Jr. (San Antonio) and Priyadarshini Badugu (Frisco, Texas).

According to the abstract* released by the U.S. Patent & Trademark Office: "A customer management system can be designed to provide an integrated smart graphical user interface. For example, a computing device can receive information that includes a topic of conversation for a chat-based communication; initiate, via a first graphical user interface (GUI),...