ALEXANDRIA, Va., July 15 -- United States Patent no. 12,664,563, issued on June 23, was assigned to TRUIST BANK (Charlotte, N.C.).
"Identifying actionable insights in unstructured datatypes of a semantic knowledge database" was invented by Ritesh A Rao (Woodridge, Ill.), Sparkle S. Douglas (Waxhaw, N.C.), Natalie Patrice Mabe (Charlotte, N.C.), Susanth Sampath Kumar Dasari (Atlanta), Peter Councill (Richmond, Va.) and Krishnaveni Kavuri (Waxhaw, N.C.).
According to the abstract* released by the U.S. Patent & Trademark Office: "An artificial intelligence (AI) system for use by a business to process multiple channels of user feedback data. User experience feedback data is provided via multiple channels-including structured feedback in the f...