US Patent Issued to The Boeing on July 14 for "Intelligent service request submittal system" (California Inventors)

ALEXANDRIA, Va., July 14 -- United States Patent no. 12,682,324, issued on July 14, was assigned to The Boeing Co. (Arlington, Va.).

"Intelligent service request submittal system" was invented by Jay J. Patel (Irvine, Calif.) and Robert B. Santoso (Anaheim, Calif.).

According to the abstract* released by the U.S. Patent & Trademark Office: "Techniques for aircraft manufacture and product support are described. These techniques include providing a three-dimensional (3D) user interface for an aircraft and identifying a component relating to an area of concern for the aircraft, based on input to the 3D user interface. The techniques further include generating structured text for a service request relating to the area of concern based on the ...