ALEXANDRIA, Va., July 21 -- United States Patent no. 12,688,744, issued on July 21, was assigned to The ADT Security Corp. (Boca Raton, Fla.).
"Chat environments with virtual agents for premises monitoring systems" was invented by Wayne Thorsen (Boca Raton, Fla.), Mark Reimer (Denver) and Shy Ward (Flower Mound, Texas).
According to the abstract* released by the U.S. Patent & Trademark Office: "A system comprising at least one computing device is provided. The at least one computing device is configured to monitor a chat environment associated with a plurality of users corresponding to a premises having a premises monitoring system, determine that a chat message in the chat environment invokes a chatbot associated with the premises monito...