US Patent Issued to T-Mobile USA on Sept. 9 for "Establishing a connection between a mobile device and a representative of a wireless telecommunication network" (Illinois, Washington Inventors)

ALEXANDRIA, Va., Sept. 10 -- United States Patent no. 12,413,482, issued on Sept. 9, was assigned to T-Mobile USA Inc. (Bellevue, Wash.).

"Establishing a connection between a mobile device and a representative of a wireless telecommunication network" was invented by Mohamed Abdullah Amer (Naperville, Ill.), Michael Monroe Carley (Sammamish, Wash.), Shangyu Ni (Bellevue, Wash.) and Anupriya Thirumurthy (Bellevue, Wash.).

According to the abstract* released by the U.S. Patent & Trademark Office: "The system obtains an undesirable action associated with the UE from multiple undesirable actions, including disassociating from the wireless telecommunication network or seeking another interaction with a representative of the wireless telecommuni...