ALEXANDRIA, Va., June 12 -- United States Patent no. 12,301,531, issued on May 13, was assigned to State Farm Mutual Automobile Insurance Co. (Bloomington, Ill.).

"Systems and methods for advanced message handling" was invented by Andrew Oliveira (Tucker, Ga.), Wen Ding (Duluth, Ga.), Benjamin E. Byrd (Avondale Estates, Ga.), Holly Lambert (Roswell, Ga.), John Martinez (McDonough, Ga.), Jonathan Chang (Brooklyn, N.Y.), Jose G. Aranguren (Atlanta), Maurice Pruna (Roswell, Ga.) and Shagun Kariwala (Alpharetta, Ga.).

According to the abstract* released by the U.S. Patent & Trademark Office: "A system and method for intelligent message routing is provided. The system and method include a) storing, in one or more storage devices, a plurality o...