US Patent Issued to STATE FARM MUTUAL AUTOMOBILE INSURANCE on Feb. 3 for "Chatbot to assist in vehicle shopping" (Illinois Inventor)

ALEXANDRIA, Va., Feb. 3 -- United States Patent no. 12,541,785, issued on Feb. 3, was assigned to STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (Bloomington, Ill.).

"Chatbot to assist in vehicle shopping" was invented by Joseph Robert Brannan (Bloomington, Ill.).

According to the abstract* released by the U.S. Patent & Trademark Office: "Methods for systems generating recommendations regarding a vehicle purchase are disclosed. An artificial intelligence (AI) or machine learning (ML) chatbot or voicebot is provided to receive input from a user, determine information regarding a type of vehicle based upon the input, and generate a total cost of ownership of the type of vehicle for presentation to the user. The chatbot may apply a natural l...