US Patent Issued to Sharp on March 24 for "Remote customer service system" (Japanese Inventors)

ALEXANDRIA, Va., March 24 -- United States Patent no. 12,586,079, issued on March 24, was assigned to Sharp K.K. (Sakai City, Japan).

"Remote customer service system" was invented by Osamu Uratani (Sakai, Japan) and Kazuo Nishiura (Sakai, Japan).

According to the abstract* released by the U.S. Patent & Trademark Office: "In a remote customer service system, an operator who is at a remote place from a customer visiting a store serves the customer via a customer service terminal apparatus provided in the store. The remote customer service system includes the customer service terminal apparatus, an imaging apparatus imaging inside of the store, and a control apparatus. The control apparatus includes: an image recognizer that recognizes a sub...