ALEXANDRIA, Va., Dec. 2 -- United States Patent no. 12,487,818, issued on Dec. 2, was assigned to ServiceNow Inc. (Santa Clara, Calif.).
"Interactive chatbot documentation" was invented by Amine El Hattami (Montreal) and Christopher Joseph Pal (Montreal).
According to the abstract* released by the U.S. Patent & Trademark Office: "Metadata associated with program code documentation is identified, wherein the program code documentation is associated with corresponding program code. A natural language question regarding the corresponding program code is obtained via a virtual agent. A response to the natural language question is determined based on the metadata using one or more trained machine learning models. The response to the natural la...