US Patent Issued to Saudi Arabian Oil on July 14 for "System and method for automating configuration services in enterprise systems" (Saudi Arabia Inventors)

ALEXANDRIA, Va., July 14 -- United States Patent no. 12,684,019, issued on July 14, was assigned to Saudi Arabian Oil Co. (Dhahran, Saudi Arabia).

"System and method for automating configuration services in enterprise systems" was invented by Ali H. Khatam (Saihat, Saudi Arabia) and AlAlaa N. Tashkandi (Dhahran, Saudi Arabia).

According to the abstract* released by the U.S. Patent & Trademark Office: "Information technology service management (ITSM) is provided by at least one computing device, including by accessing plurality of ITSM requests. For each one, a determination is made whether the respective ITSM request is valid. Where the request is not valid, a status identifier is assigned. Where the request is valid, the computing device...