US Patent Issued to SAP on Nov. 3 for "Knapsack-based recommendation engine" (Indian, Null Inventors)

ALEXANDRIA, Va., Nov. 3 -- United States Patent no. 12,783,893, issued on Nov. 3, was assigned to SAP SE (Walldorf, Germany).

"Knapsack-based recommendation engine" was invented by Barbora Blaskova (Kosice, Slovak Republic), Nitin Chavan (Gadag, India), Gaurav Vanawat (Bangalore, India), Sudhir Verma (Gurgaon, India), Rohan Koul (Jammu, India), Rajeev Kansal (Bangalore, India) and Shubham Gupta (New Delhi).

According to the abstract* released by the U.S. Patent & Trademark Office: "A machine-learning model is trained to cluster support requests based on the contents of the support requests. A user of the recommendation system may select a set of support requests to be clustered. Based on the selected set of support requests, the trained m...