US Patent Issued to SAP on Aug. 4 for "Technology service management using graph neural network" (Indian Inventor)

ALEXANDRIA, Va., Aug. 5 -- United States Patent no. 12,699,875, issued on Aug. 4, was assigned to SAP SE (Walldorf, Germany).

"Technology service management using graph neural network" was invented by Sherwin Varghese (Kochi, India).

According to the abstract* released by the U.S. Patent & Trademark Office: "In some embodiments, a computer system may compute a knowledge graph using a graph neural network and source data corresponding to historical incidents, with the source data comprising knowledge base article data, historical incident data, component data, user data, and swarm data. The computer system may compute a new incident vector based on new incident data using a natural language understanding algorithm, and, for each one of a p...