ALEXANDRIA, Va., Sept. 24 -- United States Patent no. 12,744,835, issued on Sept. 22, was assigned to Salesforce Inc. (San Francisco).

"Cross-platform data refresh for communication process flows" was invented by Alejandro Lopez (San Francisco), William Robert Jennings II (Indianapolis), Penny Nicoletta Tselikis (Carmel, Ind.) and Justin Louis Condren (San Francisco).

According to the abstract* released by the U.S. Patent & Trademark Office: "Methods, systems, apparatuses, devices, and computer program products are described. A communication process flow management service may display a set of actions associated with a communication process flow configured to manage communications for a tenant. To update a segment of entities on which the...