US Patent Issued to Salesforce on May 5 for "Systems and methods for intent classification in a natural language processing agent" (California Inventors)

ALEXANDRIA, Va., May 5 -- United States Patent no. 12,619,834, issued on May 5, was assigned to Salesforce Inc. (San Francisco).

"Systems and methods for intent classification in a natural language processing agent" was invented by Shubham Mehrotra (Santa Clara, Calif.), Zachary Alexander (Berkeley, Calif.), Shilpa Bhagavath (Mountain View, Calif.), Gurkirat Singh (Elk Grove, Calif.), Shashank Harinath (Mountain View, Calif.) and Anuprit Kale (Oakland, Calif.).

According to the abstract* released by the U.S. Patent & Trademark Office: "Embodiments described herein provide a cross-lingual intent classification model that predicts in multiple languages without the need of training data in all the multiple languages. For example, data requir...