US Patent Issued to Salesforce on April 7 for "Post-work summary generation, refinement, and update for field service calls" (American, Canadian, Israeli Inventors)

ALEXANDRIA, Va., April 7 -- United States Patent no. 12,596,739, issued on April 7, was assigned to Salesforce Inc. (San Francisco).

"Post-work summary generation, refinement, and update for field service calls" was invented by Puneet Dhaliwal (Dublin, Calif.), Shreyaa Sridhar (Belmont, Calif.), Nafeez Salma Chittoor Khader (Fremont, Calif.), Rajan Shah (Yardley, Pa.), Niv Garber (Degania Bet, Israel), William Carpenter (Brooklyn, N.Y.), Sindhusree Aita (Sunnyvale, Calif.) and Man Kit Yau (Burnaby, Canada).

According to the abstract* released by the U.S. Patent & Trademark Office: "Disclosed herein are system, method, and computer program product aspects for textual post-work summary generation, refinement, and/or update. An example imple...