ALEXANDRIA, Va., Feb. 17 -- United States Patent no. 12,556,463, issued on Feb. 17, was assigned to RAKUTEN SYMPHONY INC. (Tokyo).

"Normalizing a trend deviation-based quantitative key performance indictor (KPI)" was invented by Tasnim Ahmed (Tokyo).

According to the abstract* released by the U.S. Patent & Trademark Office: "A Trend Deviation-Based Quantitative Key Performance Indictors (KPI) Normalizer and method for a Smart Service Analyzer. Trend Deviation-Based Quantitative Key Performance Indictors (KPI) Normalizer receives User Level Quantitative Key Performance Indictors (KPIs) at a Cluster Based Aggregator. Cluster-Based Aggregation of the User Level Quantitative KPIs is performed to generate Network Level Quantitative KPIs. A for...