ALEXANDRIA, Va., Feb. 24 -- United States Patent no. 12,561,351, issued on Feb. 24, was assigned to PAYPAL INC. (San Jose, Calif.).
"Knowledge bot as a service" was invented by Santosh Addanki (Cupertino, Calif.), Soujanya Lanka (Singapore), Nandana Murthy (San Jose, Calif.), Koteswara Rao Pathuri (Georgetown, Texas), Bineet Ranjan (Bengaluru, India), Liang Xi (Elkhorn, Neb.), Xiaoying Han (Santa Clara, Calif.) and Raghotham Sripadraj (Bengaluru, India).
According to the abstract* released by the U.S. Patent & Trademark Office: "Methods and systems are presented for providing a knowledge bot configurable to interact with users across multiple domains. The knowledge bot includes at least a text-based search engine and a semantic-based sear...