US Patent Issued to PAYMENTUS on May 13 for "Methods, apparatuses, and systems for dynamically navigating interactive communication systems" (North Carolina Inventor)

ALEXANDRIA, Va., June 12 -- United States Patent no. 12,301,757, issued on May 13, was assigned to PAYMENTUS Corp. (Charlotte, N.C.).

"Methods, apparatuses, and systems for dynamically navigating interactive communication systems" was invented by Dushyant Sharma (Waxhaw, N.C.).

According to the abstract* released by the U.S. Patent & Trademark Office: "Methods, apparatuses, and systems are described for dynamically navigating interactive communication systems. An example method may comprise: receiving, from a user device, sound waves or audio information, the sound waves or audio information indicative of a request to initiate an interactive communication session with a communication system of a biller or merchant; interpreting, based on ...