US Patent Issued to Optum on Feb. 10 for "Machine learning divide and conquer techniques for long dialog summarization" (Indian Inventors)

ALEXANDRIA, Va., Feb. 11 -- United States Patent no. 12,547,822, issued on Feb. 10, was assigned to Optum Inc. (Minnetonka, Minn.).

"Machine learning divide and conquer techniques for long dialog summarization" was invented by Vijay Varma Malladi (Hyderabad, India), Suman Roy (Bangalore, India) and Kaustav Mukherjee (Kolkata, India).

According to the abstract* released by the U.S. Patent & Trademark Office: "Various embodiments of the present disclosure provide summarization techniques for summarizing complex documents, such as long unstructured call transcripts. The summarization techniques include generating a plurality of interaction topics for an interaction transcript and iteratively summarizing each interaction topic based on a prec...