US Patent Issued to OPEN TEXT on March 3 for "Data processing system for automatic presetting of controls in an evaluation operator interface" (Texas Inventors)

ALEXANDRIA, Va., March 3 -- United States Patent no. 12,566,767, issued on March 3, was assigned to OPEN TEXT Corp. (Waterloo, Canada).

"Data processing system for automatic presetting of controls in an evaluation operator interface" was invented by Steven J. Graff (Grapevine, Texas) and Lorne E. Wood (McKinney, Texas).

According to the abstract* released by the U.S. Patent & Trademark Office: "One embodiment comprises a data processing system for populating selections in an evaluation operator interface. The system may record voice sessions of phone calls, transcribe the voice sessions and store transactions including the voice sessions and transcripts. The system receives a request from a client computer for an evaluation to evaluate a ...