ALEXANDRIA, Va., April 21 -- United States Patent no. 12,608,408, issued on April 21, was assigned to Observe.AI Inc. (Redwood City, Calif.).
"Machine learning-based evaluation of recorded interactions" was invented by Aashraya Sachdeva (Mohali, India), Digvijay Anil Ingle (Akola, India), Mayank Sati (Nainital, India), Surya Prakash Sahu (Khorda, India), Cijo George (Bengaluru, India), Claudia Lee (El Dorado Hills, Calif.), Bhasker Sharma (Bengaluru, India) and Jithendra Vepa (Bengaluru, India).
According to the abstract* released by the U.S. Patent & Trademark Office: "Machine learning-based evaluation of recorded interactions is disclosed, including: obtaining an evaluation plan to correspond to a new question; retrieving a representati...