US Patent Issued to NICE on Nov. 3 for "System and method for reducing time taken for evaluation of an interaction that has been recorded by a recording-player web-application by using generative AI with large language models" (Indian Inventors)

ALEXANDRIA, Va., Nov. 3 -- United States Patent no. 12,783,792, issued on Nov. 3, was assigned to NICE LTD. (Ra'anana, Israel).

"System and method for reducing time taken for evaluation of an interaction that has been recorded by a recording-player web-application by using generative AI with large language models" was invented by Rohit Kumbhar (Pune, India), Onkar Hingne (Pune, India), Rajat Gupta (Pune, India), Priyanka Shelke (Pune, India) and Shital Menkudle (Pune, India).

According to the abstract* released by the U.S. Patent & Trademark Office: "A computerized-method for reducing time of evaluation of an interaction by annotating a media-file of the interaction based on an evaluation-measurement. The computerized-method includes: (i)...