US Patent Issued to NICE on June 23 for "Total screen recording system and methods" (Ukrainian Inventors)

ALEXANDRIA, Va., July 15 -- United States Patent no. 12,665,968, issued on June 23, was assigned to NICE LTD. (Ra'anana, Israel).

"Total screen recording system and methods" was invented by Viktor Lesko (Vinnytsia, Ukraine), Vitalii Rozbyiholova (Zarvantsi, Ukraine) and Pavlo Osikovskyi (Gnivan, Ukraine).

According to the abstract* released by the U.S. Patent & Trademark Office: "Screen recording systems and methods, and non-transitory computer readable media, include receiving, from an applications server, a recording configuration including a local recording trigger, wherein the local recording trigger includes a start screen recording event and a stop screen recording event; monitoring activity on a device of a contact center agent; in...