US Patent Issued to NICE on July 14 for "System and method for the generation of worklists from interaction recordings" (Israeli Inventors)

ALEXANDRIA, Va., July 14 -- United States Patent no. 12,682,896, issued on July 14, was assigned to NICE LTD. (Israel).

"System and method for the generation of worklists from interaction recordings" was invented by Tal Haguel (Petach Tikva, Israel), Yael Dayan (Hadera, Israel), Amram Amir Cohen (Tel Aviv, Israel), Alexander Lynn (Raannana, Israel), Mor Kasus (Gedera, Israel) and Neta Rosenfeld (Ra'anana, Israel).

According to the abstract* released by the U.S. Patent & Trademark Office: "A system and method for generating a list of tasks from an interaction recording may include a computing device; a memory; and a processor, the processor configured to: identify, for each sentence of one or more sentences of an interaction recording, whe...