US Patent Issued to Nextiva on Aug. 25 for "AI-based compliance and preference system" (Canadian, Spanish Inventors)

ALEXANDRIA, Va., Aug. 25 -- United States Patent no. 12,719,986, issued on Aug. 25, was assigned to Nextiva Inc. (Scottsdale, Ariz.).

"AI-based compliance and preference system" was invented by Pierre St-Cyr (Laval, Canada) and Ran Ezerzer (Alcobendas, Spain).

According to the abstract* released by the U.S. Patent & Trademark Office: "A method of providing artificial intelligence (AI) functionality to target legacy customer outreach platforms of a plurality of tenant enterprises includes storing a plurality of AI templates, each of which is associated with one or more AI routines, generating a campaign object associating one or more of the AI templates with a tenant enterprise from among the plurality of tenant enterprises, transforming a...