ALEXANDRIA, Va., Aug. 12 -- United States Patent no. 12,705,956, issued on Aug. 11, was assigned to NCR Voyix Corp. (Atlanta).
"Self-service terminal (SST) predictive error analysis" was invented by Michael Jiang Tang (Alpharetta, Ga.), Yingying Cai (Atlanta) and Kun Zhu (Smyrna, Ga.).
According to the abstract* released by the U.S. Patent & Trademark Office: "A cash tender module (CTM) of a self-service terminal (SST) records transaction media usage and error or warning codes for media peripheral devices of the SST in one or more log files. The log files are processed to discover patterns and relationships between the error/warning codes. Predicted error/warning codes are generated for the peripherals based on the patterns and relationsh...