ALEXANDRIA, Va., Sept. 15 -- United States Patent no. 12,737,726, issued on Sept. 15, was assigned to Morgan Stanley Services Group Inc. (New York).

"System and method for improving bots using intelligent artificial intelligence data extraction" was invented by Anju Jain (Briarcliff Manor, N.Y.), Guy Tufau Jr. (New York), Michel Tremblay (La Prairie, Canada), Supriya Karmankar (Maharashtra, India), Sahil Singh Rawat (Madhya Pradesh, India), Hardee Chetan Khambhla (Mumbai, India) and Divya Goyal (Surat, India).

According to the abstract* released by the U.S. Patent & Trademark Office: "A system and method may improve AI systems such as bots or chatbots by, for each of a plurality of chatbot transcripts, creating a summary using an LLM (lar...