US Patent Issued to Morgan Stanley Services Group on Sept. 15 for "System and method for automated testing of interaction summary evaluation system" (New Jersey Inventors)

ALEXANDRIA, Va., Sept. 15 -- United States Patent no. 12,737,283, issued on Sept. 15, was assigned to Morgan Stanley Services Group Inc. (New York).

"System and method for automated testing of interaction summary evaluation system" was invented by Vineta Livingstone (Iselin, N.J.) and Damola Olugboji (Monroe, N.J.).

According to the abstract* released by the U.S. Patent & Trademark Office: "A system and method for testing an interaction evaluation system may execute a process to control an e-mail application, CRM application and/or a communications application, the communications application hosting one or more of audio and video communications; where the process is provide an audio stream to the communications application, the audio stre...