US Patent Issued to Maplebear on Aug. 4 for "Hybrid artificial intelligence chat system with contextual routing between language model and decision tree flows" (American, Canadian Inventors)

ALEXANDRIA, Va., Aug. 5 -- United States Patent no. 12,699,723, issued on Aug. 4, was assigned to Maplebear Inc. (San Francisco).

"Hybrid artificial intelligence chat system with contextual routing between language model and decision tree flows" was invented by Riddhima Sejpal (Dublin, Calif.), Jatin Jain (Issaquah, Wash.), Jiankun Song (New York), Shuying Lin (Bellevue, Wash.) and Huan Ma (Toronto).

According to the abstract* released by the U.S. Patent & Trademark Office: "A hybrid artificial intelligence (AI) agent balances use of a plurality of predefined decision tree flows and one or more large language model (LLM) chatbots. A query is received from a user client device that is associated with a user. A routing LLM of the hybrid AI ...