ALEXANDRIA, Va., Sept. 15 -- United States Patent no. 12,737,770, issued on Sept. 15, was assigned to Luminix Inc. (San Jose, Calif.).
"Systems and methods for facilitating communications among customer relationship management users" was invented by Tom Kraljevic (San Jose, Calif.), Fernando Rodriguez III (San Francisco) and Geetha Vallabhaneni (Alameda, Calif.).
According to the abstract* released by the U.S. Patent & Trademark Office: "A method for synchronizing Customer Relationship Management data between a Software as a Service ("SaaS") CRM provider and a mobile device. This method enables both read and write access from the mobile device whether a network connection to the SaaS provider is available or not. The method involves creat...