ALEXANDRIA, Va., Dec. 16 -- United States Patent no. 12,499,331, issued on Dec. 16, was assigned to Language Line Services Inc. (Monterey, Calif.).
"Computer-implemented method for connecting a user to a mobile telephone-based language interpretation session" was invented by Lindsay D'Penha (Carmel, Calif.), Jeffrey Cordell (Carmel, Calif.) and James Boutcher (Carmel, Calif.).
According to the abstract* released by the U.S. Patent & Trademark Office: "A computer-implemented process receives, at a language interpretation platform from a customer service agent computing device, a request to establish a language interpretation session with a user. In addition, the computer-implemented process places a call from the language interpretation pl...