ALEXANDRIA, Va., Aug. 25 -- United States Patent no. 12,718,806, issued on Aug. 25, was assigned to KORE.AI INC. (Orlando, Fla.).
"Systems and methods for conversation orchestration using fine-tuned large language models" was invented by Rajkumar Koneru (Windermere, Fla.), Prasanna Kumar Arikala Gunalan (Hyderabad, India), Santhosh Kumar Myadam (Hyderabad, India), Thirupathi Bandam (Hyderabad, India) and Girish Ahankari (Hyderabad, India).
According to the abstract* released by the U.S. Patent & Trademark Office: "A virtual assistant server determines one or more use cases of one or more utterances received from one or more customer devices. The virtual assistant server executes one or more dialog flows corresponding to the one or more us...