US Patent Issued to Klaviyo on May 26 for "Implicitly associating user intents to agent selected responses" (North Carolina, California, Maryland, Massachusetts Inventors)

ALEXANDRIA, Va., May 26 -- United States Patent no. 12,639,523, issued on May 26, was assigned to Klaviyo Inc. (Boston).

"Implicitly associating user intents to agent selected responses" was invented by Robert Roosevelt Mercer III (Raleigh, N.C.), Vera Guttenberger (Cambridge, Mass.), Casey Koppes (Hermosa Beach, Calif.), Gabriel Gralla (Somerville, Mass.), Kaila Corrington (Cambridge, Mass.), Nithin Gangadharan (Boston), Prisca Sara Joseph (Canton, Mass.), Andrew Cole Young (Provincetown, Mass.), David Yi Xiao (Boston), Smit Anish Kiri (Cambridge, Mass.), Tianxing Liu (Waltham, Mass.) and Sanem Leblebici (Severna Park, Md.).

According to the abstract* released by the U.S. Patent & Trademark Office: "Apparatuses, methods, and systems for ...