US Patent Issued to International Business Machines on Sept. 15 for "Next best agent selection in an adaptive workflow" (Indian, American Inventors)

ALEXANDRIA, Va., Sept. 15 -- United States Patent no. 12,737,697, issued on Sept. 15, was assigned to International Business Machines Corp. (Armonk, N.Y.).

"Next best agent selection in an adaptive workflow" was invented by Prerna Agarwal (New Delhi), Renuka Sindhgatta Rajan (Bengaluru, India), Jayachandu Bandlamudi (Guntur, India) and Sampath Dechu (Acton, Mass.).

According to the abstract* released by the U.S. Patent & Trademark Office: "An embodiment extracts, from an utterance, a goal. An embodiment prompts a large language model (LLM) to select, using metadata describing a plurality of agents, a set of candidate agents from the plurality of agents, each candidate agent in the set of candidate agents corresponding to the goal. An embo...