ALEXANDRIA, Va., Oct. 21 -- United States Patent no. 12,769,713, issued on Oct. 20, was assigned to International Business Machines Corp. (Armonk, N.Y.).

"Automated problem triage using artificial intelligence systems" was invented by Dominic Rossillo (Highland, N.Y.), Michael Terrence Cohoon (Fishkill, N.Y.), James A O'Connor (Ulster Park, N.Y.) and Steven Lafalce (Salt Point, N.Y.).

According to the abstract* released by the U.S. Patent & Trademark Office: "A search is conducted to identify database defect reports describing similar defects to a proposed defect description. The proposed defect description is analyzed to determine whether the proposed defect description includes an amount of information sufficient to describe a correspon...