US Patent Issued to International Business Machines on May 26 for "Identifying artificial intelligence for information technology operations solution for resolving issues" (Indian Inventors)

ALEXANDRIA, Va., May 26 -- United States Patent no. 12,639,043, issued on May 26, was assigned to International Business Machines Corp. (Armonk, N.Y.).

"Identifying artificial intelligence for information technology operations solution for resolving issues" was invented by Sudhakar T. Seshagiri (Bangalore, India), Shwetha Gopalakrishna (Bangalore, India), Jasbir Jassi (Bangalore, India) and Prasanna Alur Mathada (Bangalore, India).

According to the abstract* released by the U.S. Patent & Trademark Office: "Described are techniques for identifying an optimal AIOps solution for resolving issues. An alert to resolve a software development and/or information technology problem is routed to a secondary responder to handle after a primary respo...