ALEXANDRIA, Va., June 9 -- United States Patent no. 12,652,263, issued on June 9, was assigned to International Business Machines Corp. (Armonk, N.Y.).
"Chat operations notification management" was invented by Xing Tian (Beijing), Yong Hu Sun (Beijing), Pei Ran Han (Beijing), Xiao Juan Niu (Beijing) and Li Jian Wang (Beijing).
According to the abstract* released by the U.S. Patent & Trademark Office: "One or more computer processors training a model with historical incidents, wherein each historical incident is associated with group information and system event properties. The one or more computer processors responsive to a new incident, extract group information from one or more users and extracting system event property information from...